Prudence is a major character in the first segment. Prudence was tasked by the King to teach Cinderella how to act like a proper princess while he and Prince Charming were away. When she attempted to wake Cinderella, she was instead greeted by her pet dog Bruno. She searched the castle, eventually finding Cinderella in the kitchen, dressed like a servant, making her own breakfast. Taken aback, she soon introduced herself as well as Cinderella's other ladies-in-waiting, Beatrice and Daphne.
She then spent the entire day trying to get Cinderella to learn how to act like a princess while planning the royal ball. Many of the traditions didn't make sense, especially the choice of napkin colors. After failing to do things the way Prudence instructed, Cinderella decided to do things her own way, leaving Prudence constantly saying "It simply isn't done!"; Jaq made fun of her, singing it as he danced with Gus.
Come the day of the royal ball, Prudence was shocked to find the King liked the changes Cinderella made. When she received the thanks, Prudence corrected the King, telling him Cinderella was the one to thank. She then had no further problems with Cinderella, deciding to trust her judgement over tiresome traditions.
Prudence returns to a smaller role than the second film. When Lady Tremaine reversed time in A Twist in Time, Prudence and Cinderella met for the first time in this timeline when Cinderella claimed to be a royal mouse-catcher in order to sneak into the palace. Believing her, Prudence takes Cinderella to the cellar to make sure there are no mice in the cellar. Prudence does not appear again throughout the remainder of the film.
- Her name is a pun based on her behavior.
- She is shown to be fond of prunes.
- In French, her name means Caution.
- In "A Twist in Time" Prudence does not wear a tiara, but she wears a tiara in "Dreams Come True."
- In "A Twist in Time", Prudence claims she had been working at the palace for 30 years.