Miss Hortense Q. Crowley (better known as Old Lady Crowley) is one of the castle servants who appears in Tangled: The Series. She is a grumpy old lady who is known to never smile, earning her the nickname "Scowley Crowley". She is often seen sweeping the castle floors. The one and only thing that puts a smile on Crowley's face is peace and quiet.
- Old Lady Crowley gets her name from line producer, Joe Crowley.
- She is voiced by Pat Carroll, who is best known for providing the voice of Ursula in The Little Mermaid, and her sister, Morgana, in the sequel.
- It is revealed in "One Angry Princess" that Crowley's full name is Hortense Q. Crowley.