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Mary Scheer (March 19, 1963) is an American actress best known for portraying Marissa Benson in iCarly and its spin-off Sam & Cat. Her Disney roles are Gladys from BUNK'D, Patricia from Good Luck Charlie, Norma from Hannah Montana, a nurse in the 1994 Touchstone Pictures film It's Pat and Ms. Laura Bird from The Suite Life of Zack & Cody.