Under the grip of Gilbert Huph, it was not allowed to aid potentially insured customers, although Bob usually attempts to help them get around loopholes. This has earned him some antagonism from Huph, who did not want to help his customers, although when directly asked about it, he tries to deny it, citing that the law requires him to.
After the death of Syndrome, Mr. Incredible's former number one fan and sidekick, it is unknown if Bob Parr has been reinstated and if Gilbert Huph has been fired for not having the employees have their vacation and not helping a victim.
The symbol and slogan of the company are quite negative since it represents a hand trying to snatch the Earth along with the slogan ''your life is in our hand'' in which it seems that the company wants to hold people life at their mercy.
- The name is a spoof on "insurance", on how a practice or arrangement by which a company or government agency provides a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a premium.