- “But despite my evil look, and my temper and my hook... I've always yearned to be a concert pianist!”
- ―Hook Hand during "I've Got a Dream"
Hook Hand is first seen glaring at Rapunzel and Flynn (while sporting his hook) as they enter the pub. When Vladimir reveals that Flynn is a wanted man, Hook Hand decides to turn him into the guards for the reward money, and orders Greno to find them. The thugs fight over Flynn, and eventually hold him steady as Hook Hand prepares to knock the thief unconscious. Rapunzel physically assaults Hook Hand to stop this, before pleading for Flynn's freedom so that he can help her experience her dream. Hook Hand responds to this by revealing his own dream to be a concert pianist. The other pubs join in by revealing their own dreams, and they soon establish a friendship with Rapunzel, and by association, Flynn.
However, Greno returns with the guards, unaware of the thugs' change of heart. Hook Hand sneaks Rapunzel and Flynn through a secret passage, but not before giving his wishes to Rapunzel's dream-oriented goal.
Hook Hand returns when Maximus rallies the thugs to break Flynn out of prison in order to rescue Rapunzel. Hook Hand is last seen during Corona's celebration over the return of their lost princess (Rapunzel); according to Eugene's narration, Hook Hand went on to become a famous pianist, just as he had dreamed—he is seen wearing a gold variant of his hook, here.
He returns in Tangled Ever After, playing the piano during Rapunzel and Eugene's wedding.
Hook Hand was the only thug that did not make a physical appearance in Tangled: Before Ever After. His face can be seen on Rapunzel's wall paintings in her bedroom, however.
In "What the Hair?!", Attila reveals that Hook Hand left Corona to tour the world as a professional pianist. In his place at the pub is his brother Hook Foot who, as the name suggests, has a hook for a foot.
Hook Hand makes daily appearances as a face character in the Magic Kingdom's castle show, Mickey's Royal Friendship Faire as one of Donald's guests, along with the other Pug Thugs. Upon arrival, Hook Hand and the other start to cause havoc, even going as far as to fight Vladimir and the other thugs over Minnie Mouse. They are eventually calmed by the arrival of Rapunzel and Flynn, who explain that the thugs are good-natured deep down, which leads to a performance of "I've Got a Dream". Hook Hand and Vladimir later appear during the final portion of the show with the rest of the characters.
Hook Hand's likeness is featured on the Tangled-inspired float in the park's daily daytime parade, Mickey's Storybook Express.
Aboard the Disney Fantasy cruise ship, Hook Hand appears in the Tangled segment where he leads the performance of "I've Got a Dream". Aboard the Disney Magic ship, Hook Hand appears in the stage adaptation of the film, living out the same role.
- At one point during "I've Got a Dream", Hook Hand scraps the keys off his piano with his hook, though it continues to play normally immediately afterward.
- Hook Hand is the only major Pub Thug not to appear in Tangled: The Series, though the reason why (apart from the in-universe explanation) is unknown.