Geri is an elderly gentleman who is somewhat well-known in the Pixar universe.
He is the star in the short film Geri's Game in which he enjoys a game of chess while playing with himself as if he were two different people; he puts on a pair of glasses on one side and takes them off on another. The prize for beating himself is his own dentures, which he would have inevitably acquired no matter how he won. Late in the game, one of his personalities (glasses) is losing badly, so he fakes a heart attack and switches the board around when the other personality (non-glasses) isn't looking.
During the events of the film, as Al McWhiggin (the owner of Al's Toy Barn and Woody's kidnapper) takes Woody out of the glass case for a snapshot with the Roundup Gang, Woody's arm falls off, prompting a panicking Al to call the cleaner over the phone. Although the cleaner states that he's busy, he agrees to come over the first thing next day.
The next morning, the cleaner, who is revealed to be Geri, rings the doorbell to Al's Penthouse and begins the process of restoring Woody to prime condition for Al before he is about to be shipped to a museum in Japan. In this attempt, he is able to sew back Woody's severed arm; this may clearly be the hardest part of the restoration, reflecting his great skill.
Once Woody has been finished, he gives Al strict instructions that Woody is for display only, and that he won't last if played with. The restoration of Woody was done at no fee – he felt it was reward enough to work on such a rare toy.
He isn't seen again for the rest of the film.
- There are some differences in Geri's design between his two appearances. In Geri's Game, Geri has brown eyes; in Toy Story 2, the cleaner has blue eyes. In addition, Jonathan Harris voices the cleaner while Bob Peterson voices Geri (albeit without dialogue).
- When the cleaner is preparing to fix Woody in Toy Story 2, one of the drawers in his case contains chess pieces, a reference to the short.
- He was used in a Toy Story 3 Trailer.
- The cleaner is the second and final character to be voiced by the late Jonathan Harris, the first being Manny.
- On Pixar's website, it says that the cleaner's line, "You can't rush art," is also true at Pixar.
- The color separations, print design and film for the Geri's Game posters were provided by Alpha DigiGraphics in Novato, California, with the printing done by Uno Printing of Novato.