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This article is about the Once Upon a Time episode. For the American Dragon: Jake Long episode, please go to Family Business.
Family Business is the sixth episode of season four on Once Upon a Time. It is the 72nd episode overall. It aired on November 2, 2014. The backstory was that of Anna and Belle.

Plot

Opening Sequence

The Snow Queen's ice cream truck is featured in the forest.

In the Characters' Past

In the Enchanted Forest, during the time of the ogre wars before the first curse was cast, a woman named Colette tells her daughter to hurry up so they can escape. The daughter is Belle, who was trying to retrieve her book, but as they attempt to flee, it is too late, as they are forced to hide under a table in their library. Unfortunately, an ogre finds them and attacks. The event turns out to be a nightmare for Belle, who wakes up and asks her father about what happened as she cannot remember. When Sir Maurice displays her mother's coffin, Belle screams, distraught because she can’t remember what happened to her mother. Maurice says she won’t find answers in a book; Belle disagrees, believing there are creatures that can restore memories. However, Maurice refuses to let Belle leave the castle, telling her that magic comes at a price and he can’t lose her too. Unfortunately, after posting a "Sorry" letter to her father, Belle looks at a map and says she needs answers, and that it can be found in a place called Arendelle.

Meanwhile, in Arendelle, Anna shows up back home and Elsa asks what she found out about their parents, but Anna lies and says she found nothing. Anna then notices Elsa isn't making snowflakes and she tells her sister that she’s learning how to get her magic under control. Elsa then introduces the Snow Queen to Anna as their aunt Ingrid, but Anna says their mother never mentioned having a sister. Ingrid explains she had been trapped in a magical urn by people who don’t understand her, and demonstrates her magic as proof. Unconvinced, Anna tells Kristoff that she does not trust the Snow Queen, since there is no trace of her within the family portrait gallery or royal records, despite being reassured by Kristoff, who is still upset over postponing the wedding. Anna decides to visit Grand Pabbie and tells Kristoff to keep an eye on Elsa and Ingrid. Unknown to Anna, Ingrid has been eavesdropping on the conversation.

Later on, Belle is at Wandering Oaken’s Trading Post & Sauna, asking and even begging for directions to the rock trolls. Overhearing this, Anna asks if she needs help and tells Belle that she come along with her, then they head out. Along the way, Belle and Anna walk and talk about the parents they've lost. Belle says she lost her memory and wants the rock trolls to restore her memory so she can be at peace. Anna says she’ll try to get them to help her.

As they approach a tall cliff, Anna says they have to climb, and pulls out from Belle's bag a pick ax and starts to climb, but then tumbles down, saying that Kristoff made this look easy. Anna’s bag then falls open, displaying the box with the sorcerer’s hat, which she tells Belle that she stole from a bad and twisted criminal that she hopes Belle never crosses paths with. Anna brings Belle to meet Grand Pabbie, who can restore her memories. He pulls something magical from Belle's head, then tells her to go where she lost her memories. Then, he gives her a stone, and tells her to it put in tea and drink it at the place where she lost her memories to get them back. Belle thanks Anna for her help and offers to repay her. Grand Pabbie then tells Anna that her mother, Gerda, had not one, but two sisters, Helga and Ingrid, as he was sworn to secrecy. He says that the three were close as children, but one day, the other two children vanished, and they wanted to forget the tragedy, so he helped them by wiping their memories of all in Arendelle. When Anna asks why Ingrid wouldn't tell her there was another sister, she returns to Arendelle to ask Elsa. As Belle and Anna are leaving the cliffs they hear a noise, but it turns out to be a storm blowing up on them, and Anna says she thinks it’s her aunt, not a storm, because Ingrid doesn't want her to tell Elsa what she found out. Anna then shows Belle the box and says that she can take her aunt’s magic. Unfortunately, the memory stone falls from Belle’s hand, and she has to choose between retrieving it and helping Anna, who is clinging to the cliff edge. The stone then tumbles and smashes, and Belle grabs for Anna, but she loses her to the rocks at the base of the cliff. Ingrid then shows up and takes the magic box from her bag. Belle tells her to leave Anna alone, but Ingrid says it’s family business and disappears with Anna.

Belle later returns home, where her father awaits her. He tells Belle what happened to her mother, in which she sacrificed her life to save Belle. With the Ogre Wars getting worse and no manpower to stop them, Belle remembers Anna talking about a powerful wizard that can come and save the kingdom, despite Maurice's plea, of which would later result in Rumplestiltskin's arrival. Back in Arendelle, Anna later wakes up in a cell, with Ingrid now holding her prisoner, believing that Anna will use the box to take Elsa's power. Anna denies this, but at the same time, she becomes suspicious as to why Ingrid never mentioned anything about Helga, so which Ingrid simply replies that some secrets are best kept buried. Ingrid, seeing Anna as a distraction, was hoping that she would a be part of a family with her and Elsa. Instead, Ingrid claims that after observing her, she realized that her idea of including all 3 of them in her family would never work out, and that it was time to replace Anna. Ingrid then tells Anna that soon, she'll finally have the one thing she always wanted, a family that loves and understands her.

In Storybrooke

Belle tells Mr. Gold that Emma Swan wants to see them at the Sheriff's office, where Emma, Henry, Regina, Hook, David, Mary Margaret, and Elsa, take a look at the video that featured Ingrid as Emma's foster mother. Emma believes that Ingrid might have erased their memories of her six months that she was in her care. David suggests that they all split up and search for Ingrid, with Henry giving them a clue as to where to find her: an ice cream truck. In the forest area called the North Woods, Emma, Regina, and Hook, along with Robin Hood and his Merry Men, discover the van empty, except for a locked container that Hook opens. When Emma opens it, she finds a file that Ingrid has kept of Emma since her arrival in the real world, along with her artwork. She also discovers a scroll that contains cryptic readings. As they search the woods, Regina tries to convince Robin that although he still has feelings for her, he should move on, but that she'll still try to save Marian for him.

Mr. Gold locates Ingrid and calls her out. Ingrid, knowing how well Gold works, tells him that she wanted Emma to find out about their past as part of her plan. Gold says he’s there to offer her a deal, saying that if she declined, she'd better watch out. Then, Ingrid replies by saying that if there was something that he wanted from her, he should just take it, but she knows that he can’t and needs leverage to make her accept the deal, so she turns him down, and warns Mr. Gold to stay out of her way. As Belle helps Elsa at the library, Elsa is convinced that everyone doesn't know if Anna is in Storybrooke , but Belle says otherwise and decides to seek out the answer back at the pawn shop. When Gold returns, she "uses" the fake dagger on him to take her to the Snow Queen's lair. After they find it, Belle orders Gold to stay outside while she goes in, but there is no sign of the Snow Queen anywhere. Belle then hears a voice, which draws her to a mirror, where an image of Belle taunts her for not saving Anna, and reveals the truth about her husband, including the revelation that the dagger she has is a fake. When Gold walks in, he tries to stop Belle, but the mirror's power consumes Belle, and she almost slices Gold's neck. After Mr. Gold's neck is nicked by the dagger, Belle breaks down and Gold whisks her away back to the pawn shop, where she asks her husband to forgive her for not trusting him, and they embrace.

Back at the Snow Queen's lair, Gold returns to confront Ingrid. Belle has been exposed to the mirror, meaning that Ingrid had threatened Belle, someone who was close to him. Gold warns her that he has something she wants, the Sorcerer's Hat, saying that as long as he has it, he has the leverage. Ingrid's presence is later uncovered in a family album that Elsa and Emma discover, which shows that Ingrid is her Aunt. Elsa then sees Emma's scroll and reads it, revealing a prophecy about a savior named Emma, who she "discovers" will become Ingrid’s sister. Elsa says she thinks Ingrid believes the prophecy and is looking to replace her sisters. Belle shows up and says she’s been keeping a secret from them. She decides to tell Elsa and Emma about what happened to Anna and the fact that Ingrid captured her, but that she doesn't know where Anna is now. She also tells them about the Snow Queen’s mirror, which is part of a spell called the Spell of Shattered Sight, which could cause the whole town to turn on each other. Upon hearing this, Emma and Elsa believe that Ingrid's plan is to use the mirror to kill everyone around them, because once that happens, Ingrid will finally have the perfect family of three (only her, Elsa, and Emma) that she’s always wanted.

Gallery

Trivia

  • This episode features the first appearance of Oaken in the show.
  • Elsa wears her coronation dress for the first time in the show.
  • The scroll says:

"I have travelled the
world near and far

My search knows no
bounds

My obsession will
not leave me

My search will
continue to the ends
of the earth

One thing I know
for sure

The name of the
savior is Emma

The savior shall be
my sister

The family must be
complete"


v - e - d
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Media

Shows: Once Upon a Time | Once Upon a Time in Wonderland
Books: Once Upon a Time: Shadow of the Queen | Reawakened: A Once Upon a Time Tale | Once Upon a Time - Behind the Magic | Once Upon a Time: Out of the Past | Once Upon a Time: Red's Untold Tale | Once Upon a Time: Regina Rising

Characters

Once Upon a Time Characters: Emma Swan | Snow White/Mary Margaret Blanchard | Prince Charming/David Nolan | Rumplestiltskin/Mr. Gold | The Evil Queen/Regina Mills | Belle/Lacey French | Killian Jones/Hook | Henry Mills | Happy | Sneezy/Tom Clark | Bashful | Doc | Dopey | Sleepy/Walter | Jiminy Cricket/Archie Hopper | Stealthy | Victor Frankenstein/Dr. Whale | Aurora | Prince Phillip | Fa Mulan | Blue Fairy | Widow Lucas/Granny | King George/Albert Spencer | Genie/Magic Mirror/Sidney Glass | Mad Hatter/Jefferson | Milah | Prince Henry/The Valet | Marian | Sheriff of Nottingham/Keith | Fairy Godmother | Peter Pan/Malcolm/The Pied Piper | Wendy Darling | Ariel | Zelena/The Wicked Witch of the West | Glinda/The Good Witch of the South | The Wizard of Oz/Walsh | Elsa the Snow Queen | Anna | Kristoff | Hans | Grand Pabbie | Sven | Tinker Bell | Blackbeard | Lumière | Abigail/Kathryn Nolan | Ursula | Red Riding Hood/The Wolf/Ruby | Huntsman/Sheriff Graham | Baelfire/Neal Cassidy | Pinocchio/August W. Booth | Frederick/Jim | Severe Nurse | Mayor Tomkins | Quinn | Anita | Hansel and Gretel/Nicholas and Ava Zimmer | The Woodcutter/Michael Tillman | Martin | Myrna | Stephen | Donna | Prince James | Jack | Blind Witch | King Xavier | Peter | Siren | Pongo | William Smee | Dorothy Gale | The Witch of the East | Gaston | Greg Mendell | Tamara | Geppetto/Marco | The Dragon | Rapunzel | The King/Mitchell Herman | Rapunzel's Mother | Rapunzel's Father | King Leopold | Queen Eva | Lost Boys | John Darling | Michael Darling | The Shadow | The Sheriff of Hamelin | King Midas | Nana | Mary Darling | George Darling | Medusa | Gus/Billy | Marshmallow | Zoso | Prince Thomas/Sean Herman | Prince Eric | Little Bo Peep | The Apprentice | Ingrid/Sarah Fisher | Lily Page | Nova | Seer | Grace | Daniel Colter | Lancelot | Colette | Stephen | Liam Jones | Oaken | The King of Arendelle | Queen Gerda | Cruella De Vil | Poseidon | The Duke of Weselton | Hans' Brothers | Chernabog | Briar Rose | King Stefan | Isaac/The Author | Madeline | Merlin/The Sorcerer | Merida | Queen Eleanor | King Fergus | Harris, Hubert and Hamish | The Witch | Young MacGuffin | Young Macintosh | Wee Dingwall | Ruth | King Arthur | Sir Kay | Guinevere | Charon | Brennan Jones | Megara | Hercules | Hades | Cerberus | The Scarecrow | Cleo Fox | Auntie Em | Dr. Jekyll | Mr. Hyde | Evil Regina | Aladdin | Gideon Gold | Jasmine | Iago | Morpheus | Captain Nemo | Lady Tremaine | Clorinda | Tisbe | Jacob | Oracle | Royal Guards | The Sultan | Genie | Black Fairy
Once Upon a Time in Wonderland Characters: Alice | Cyrus | Percy/The White Rabbit | Jabberwocky | Silvermist | The Sultan/The Old Prisoner | Tweedle Dee and Tweedle Dum | Mrs. Rabbit | Elizabeth/Lizard | Amara
Characters of both series: Will Scarlet/The Knave of Hearts | Anastasia/The Red Queen | Cinderella/Ashley Boyd | Robin Hood | Little John | Friar Tuck | Grumpy/Leroy | Cora/The Queen of Hearts | Caterpillar | Maleficent | Jafar | Dr. Lydgate

Episodes

Season One: "Pilot" | "The Thing You Love Most" | "Snow Falls" | "The Price of Gold" | "That Still Small Voice" | "The Shepherd" | "The Heart Is a Lonely Hunter" | "Desperate Souls" | "True North" | "7:15 A.M." | "Fruit of the Poisonous Tree" | "Skin Deep" | "What Happened to Frederick" | "Dreamy" | "Red-Handed" | "Heart of Darkness" | "Hat Trick" | "The Stable Boy" | "The Return" | "The Stranger" | "An Apple Red as Blood" | "A Land Without Magic"
Season Two: "Broken" | "We Are Both" | "Lady of the Lake" | "The Crocodile" | "The Doctor" | "Tallahassee" | "Child of the Moon" | "Into the Deep" | "Queen of Hearts" | "The Cricket Game" | "The Outsider" | "In the Name of the Brother" | "Tiny" | "Manhattan" | "The Queen Is Dead" | "The Miller's Daughter" | "Welcome to Storybrooke" | "Selfless, Brave and True" | "Lacey" | "The Evil Queen" | "Second Star to the Right" | "And Straight On 'Til Morning"
Season Three: "The Heart of the Truest Believer" | "Lost Girl" | "Quite a Common Fairy" | "Nasty Habits" | "Good Form" | "Ariel" | "Dark Hollow" | "Think Lovely Thoughts" | "Save Henry" | "The New Neverland" | "Going Home" | "New York City Serenade" | "Witch Hunt" | "The Tower" | "Quiet Minds" | "It's Not Easy Being Green" | "The Jolly Roger" | "Bleeding Through" | "A Curious Thing" | "Kansas" | "Snow Drifts" | "There's No Place Like Home"
Season Four: "A Tale of Two Sisters" | "White Out" | "Rocky Road" | "The Apprentice" | "Breaking Glass" | "Family Business" | "The Snow Queen" | "Smash the Mirror" | "Fall" | "Shattered Sight" | "Heroes and Villains" | "Darkness on the Edge of Town" | "Unforgiven" | "Enter the Dragon" | "Poor Unfortunate Soul" | "Best Laid Plans" | "Heart of Gold" | "Sympathy for the De Vil" | "Lily" | "Mother" | "Operation Mongoose"
Season Five: "The Dark Swan" | "The Price" | "Siege Perilous" | "The Broken Kingdom" | "Dreamcatcher" | "The Bear and the Bow" | "Nimue" | "Birth" | "The Bear King" | "Broken Heart" | "Swan Song" | "Souls of the Departed" | "Labor of Love" | "Devil's Due" | "The Brothers Jones" | "Our Decay" | "Her Handsome Hero" | "Ruby Slippers" | "Sisters" | "Firebird" | "Last Rites" | "Only You" | "An Untold Story"
Season Six: "The Savior" | "A Bitter Draught" | "The Other Shoe" | "Strange Case" | "Street Rats" | "Dark Waters" | "Heartless" | "I'll Be Your Mirror" | "Changelings" | "Wish You Were Here" | "Tougher Than the Rest" | "Murder Most Foul | "Ill-Boding Patterns" | "Page 23"
Once Upon a Time in Wonderland: "Down the Rabbit Hole" | "Trust Me" | "Forget Me Not" | "The Serpent" | "Heart of Stone" | "Who's Alice?" | "Bad Blood" | "Home" | "Nothing to Fear" | "Dirty Little Secrets" | "Heart of the Matter" | "To Catch a Thief" | "And They Lived..."

Locations

Storybrooke | Maine | Enchanted Forest | Dark Palace | Dark Castle/Rumplestiltskin's Castle | Prince Thomas' Castle | Cinderella's Chateau | Neverland | Skull Rock | Wonderland | White Rabbit's House | New York | Boston, Massachusetts | Land of Oz | Emerald City | Arendelle | Agrabah | The Sultan's Palace | Sherwood Forest | Hamelin | The Mushroom | Ring of Stones | Vault of the Dark One | Underworld | Mount Olympus | Auntie's Chicken & Waffles | Cave of Wonders

Objects

Once Upon a Time (Book) | Maleficent's Staff | Enchanted Hearts | Magic Wand | Poisoned Apple | Spinning Wheel | Magic Lamp | Dark One's Dagger | Chipped Cup | Jefferson's Hat | Enchanted Candle | Pixie Dust | Dreamshade | Jafar's Snake Staff | Pandora's Box | Vorpal Blade | Silver Slippers | Sorcerer Hat | Enchanted Broom | Trident | Enchanted Shell | Heroes and Villains (Book) | Merida's Bow | The Magical Rose | Sword in the Stone | Olympian Crystal | Cinderella's Dress | Golden Scarab Beetle

Vehicles

The Jolly Roger | Magic Carpet | Cruella's car | Nautilus

Species

Fairies | Unicorns | Dragons | Bridge Trolls | Wraith | Ogres | Mermaids | Kraken | Flying Monkeys | Rock Trolls | Will O' the Wisps | Furies | Munchkins

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